We will be at the Florida APWA Expo in Jacksonville, Florida April 17th-19th. Come see us on Wednesday, the 18th at the equipment Rodeo where you can test your skills on our Route Assistant® unit. We will have a TL-3 for you to view and ask us questions about in... Read more →
Warranty Claim Form
INSTRUCTIONS: ALL information in the first section of this form must be completed before submitting the claim form to Petersen. Warranty Replacement parts will not be shipped unless a completed Warranty Claim Form has been received by Petersen. The part in question is to be returned to Petersen for warranty placement approval. If a replacement part is needed immediately, we will ship the part and invoice you as if it were a parts order and standard payment terms will apply. Once we receive the part in question, and it is found to be defective, we will issue a credit against the original invoice. PETERSEN WILL NOT REIMBURSE WARRANTY WORK PERFORMED WITHOUT PRIOR WRITTEN AUTHORIZATION OR ANY AMOUNT IN EXCESS OF THE AMOUNT AUTHORIZED.
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